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Refund Policy

Effective Date: 25.04.2025

At Nutkhut Delight, we strive to ensure our customers are completely satisfied with their purchases. If you are not satisfied with your order, we offer a 7-day return policy.

Returns

You have 7 days after receiving your item to request a return.

Eligibility:

  • The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
  • A receipt or proof of purchase is required.

To start a return, please contact us at hello@nutkhutdelight.com. Returns should be sent to:

Address: Floor No.: HOLDING NO 892

Building No./Flat No.: 556 WORD NO 28

Road/Street: DUM DUM PARK

City/Town/Village: Kolkata

District: North Twenty Four Parganas

State: West Bengal

PIN Code: 700055

Instructions:

  • Once your return request is accepted, we’ll provide a return shipping label and detailed instructions on how to send your package.
  • Items sent back without prior authorization will not be accepted.

For any return inquiries, you can always reach us at hello@nutkhutdelight.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and correct it promptly.

Exchanges

The quickest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

Refunds

Once we receive and inspect your return, we will notify you of the approval status. If approved, the refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to process and post the refund.

If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us at hello@nutkhutdelight.com.

Cancellation Policy

You may cancel your order within 24 hours of placing it. To cancel, please contact us immediately at hello@nutkhutdelight.com with your order details. If the cancellation is successful, you will receive a full refund to your original payment method.

  • Cancellation Time Frame: Within 24 hours of placing the order.
  • Contact for Cancellation: hello@nutkhutdelight.com
  • Refund Processing: Immediate upon confirmation.

Shipping and Delivery Policy

At Nutkhut Delight, we are committed to delivering your order quickly and safely. Below is our detailed shipping and delivery policy:

Order P​rocessing Time:
  • All orders are processed within 2 business days (excluding Sundays and public holidays).
  • You will receive a confirmation email once your order has been processed and shipped.

Delivery Timeline:
  • Products will be delivered within 2 to 7 days from the date of order, depending on your location and shipping method selected at checkout.
Shipping MethodEstimated Delivery Time
Standard Shipping5 to 7 business days
Express Shipping2 to 3 business days

For any shipping or delivery inquiries, please contact us at hello@nutkhutdelight.com.

Tracking Your Order
  • Once shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
Delays

Please note that actual delivery time may vary in case of:

  • Remote or rural locations
  • Extreme weather conditions
  • Logistic delays beyond our control
Contact Us

If you have any questions related to your order, shipping status, or delays, please contact us at:

📧 Email: hello@nutkhutdelight.com

📞 Phone: +91 9875620217